Entryguard 30470

A home owner from USA says:
I cant find the right parts because the numbers dont match anything on your website.I found the number 30470 LH on an arm. also L30841 on an arm. On the plate is a 35 and a 40471. Plate is truth. Arm Is entryguard. Please let me know if there are parts available.

Thank you, Linda
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Tom from SWISCO responded:
Hey, Linda. When I cross-referenced these numbers, I got a few results for our 39-031 & 39-032. However, I am not sure if these are what you have. Carefully compare the dimensions we list to your own hardware and let me know how they match up.
A quick learner says:
Hi Tom. Not sure if you got my second message.....the longer arm that I have is a little longer, does that matter????
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Tom from SWISCO responded:
It might. What is its exact length compared to our 39-031's 10-1/2"?
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