Excalibur window broken part

A quick learner says:
April 22, 2021
The same piece that holds the window in place is broken
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Bob from SWISCO responded:
April 27, 2021

I see my colleague Jasmine over in customer service recommended the 15-175, and I agree with her assessment. If you need any other components, we'll need to see them out of the window to be able to assist you. 
A quick learner from Berwyn il says:
April 28, 2021
How do I replace part 15 175 thank you
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Tom from SWISCO responded:
April 29, 2021

We have a few videos on the topic that you may find helpful.
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