channel length = 32.5"
stamp = see attached photo
manufacturer = Jeld-Wen; see also attached photo
top & bottom fittings = see attached photos
Extended-Travel Channel Balance Quote
Quick Learner
Aug 28, 2022 6:33 pm
4 user uploaded images
8 Replies
Tom from SWISCO
Aug 31, 2022 11:28 am
Hello! Thank you so much for your clear photos. We can supply this balance but it will have to be a custom order due to its configuraiton.
Before we go further, can you confirm the length of the metal channel? Based on the stamp it should be 32-5/8", not 32-1/2".
Can you also tell me how many you needed altogether?
Finally, may I have another photo of the bottom fitting, but viewed from the side?
Once I have that information I will email you a purchase link and price quote that you can use to place an order on our site.
Quick Learner
Aug 31, 2022 10:06 pm
Hi Tom! Thank you for the response.
Yes, 32-5/8" is correct.
As you requested, I've attached a pic of the side view of the bottom fitting (our cat was helping with the picture!).
We would like to order two fittings.
If you have other questions, please let me know. Thanks again!
Julia
Yes, 32-5/8" is correct.
As you requested, I've attached a pic of the side view of the bottom fitting (our cat was helping with the picture!).
We would like to order two fittings.
If you have other questions, please let me know. Thanks again!
Julia
1 user uploaded image
Tom from SWISCO
Sep 1, 2022 1:36 pm
Thank you! This is a huge help. We have everything sorted on our end, so I'll email you that purchase link right now.
Please let me know if you had any other questions and I would be happy to assist you!
Quick Learner
Sep 1, 2022 10:34 pm
Perfect! I'll place the order this weekend. Looking forward to fixing our window! Thanks again for your assistance.
Tom from SWISCO
Sep 2, 2022 8:16 am
You're very welcome! Please let me know if you had any other questions. We're always here to help.
Quick Learner
Sep 18, 2022 6:53 pm
Tom! The balance arrived and it fits perfectly. Window is back up and running smoothly. Thanks again for helping us to locate the right balance!
Julia
Julia
Tom from SWISCO
Sep 19, 2022 8:39 am
Awesome! I'm happy to hear it, Julia. Please let me know if you need anything else in the future and I would be happy to assist you.