Extended-Travel Channel Balance Quote

stamp 25 4
Unknown manufacturer
bottom fitting is broken with the clip
3 channels are needed



Hello! We can supply this balance, but it has to be a custom order due to its configuration. Thankfully your photos tell me everything we need to get started. What I'll do now is email you a purchase link and price quote that you can use to add 3 balances to your cart. You can then checkout as normal.
One thing to note before you buy anything, though: we always recommend replacing these balances in pairs. If you wanted to change your quantity to 4, just let me know and I'd be happy to do so.

I need 4.
Can you send me the purchase link mentioned above?



Certainly! I'll email you a purchase link that will allow you to add 4 of these to your cart.
Please let me know if you needed anything else.

Thank you for taking the time to help me with this.
I'll start by saying that your monitoring and responsiveness to questions is fantastic.
Unfortunately, I can't justify spending $125 ordering a product with no clear confirmation that I won't get the wrong thing (definitely not your fault.)
I can't find any actual educational information for this product anywhere.
Specifically, I'd like to know why some are "winged" and some are "non-winged". How do they functionally differ? What's the purpose of the length number? Does it correlate to the inside length of the window? Where the the width of the channel show up? How did the multitude of varying block and tackle channel balances evolve; ie, why are there so many unique and non-interchangeable parts?
I'm sure there are great reasons. Maybe it's like asking a automotive technician to explain how my A/C system works and why it can only be fixed one way with one part (happens all the time - HA) I think I'd have more confidence, but it feels like it's some sort of trade secret.
Who new that little "metal" thingy in my window was so rare.
Time for new windows, I think.
Thanks again.



I totally understand. A non-refundable product is a leap of faith and it's difficult to take a chance on that sort of thing, especially when information on these is so slim. Believe me, I know; I had to learn about these through trial and my fair share of mistakes. But I've worked with them for over a decade now and I will do my best to assist you.
Starting out, I wanted to assure you that I am confident that what we're going to sell you is a match for the hardware in your photos. These are not uncommon and I handle them pretty much every day. The only reason they're designated as "custom" is just because their supply is not readily available and this is the only way we can supply them (for now). You can see an an example of what our product looks like in the image below. I can get better photos, too, if you wish, this just happens to be one I have on file.

I would also like to assure you that if I made any mistake in the effort of identifying your part, that you will not be beholden to the cost. We would take care of you in that instance and do everything in our power to make it right.
As for your follow-up questions, I'll go through them one at a time.
- The wings on the nylon fittings help keep the balance stable in the track in instances where the track would otherwise be too wide. When the track is of appropriate width to the balance, these wings are not necessary
- The methodology behind the stamp varies between manufacturers. The general expectation is that the first two digits represent the height of the visible glass, but note that there are innumerable exceptions to this rule.
- The width of the channel is not represented in any stamp on the window or balance. This is just something you have to measure yourself.
- There are definitely major differences in how different balances operate and advances in technology will absolutely lead to new and more efficient designs (such as the relatively recent advent of vinyl windows). However, the bottom line is that most window makers don't want you using someone else's hardware to fix their stuff. That's really all it comes down to at the end of the day.
It can be very confusing, and maybe one day things will be more standardized. But for now we just have to play by the rules set down by the window industry, even if they can be a hassle. The goal of our company is to help make those rules more clear.
Please let me know if you had any other questions or concerns and I will do my best to assist you!