Emily from SWISCO responded:
April 25, 2023
Hello! We appreciate you reaching out to us. This is certainly something we can help with though it will have to be a custom order due to the configuration. I'll just need you to remove an undamaged balance and show us a clear and unobscured photo of the metal hook at the end of the pulley cord. Your metal channel should also measure 35-5/8" long, not 36". Custom orders are nonrefundable so you may want to double-check just to be safe. |
Emily from SWISCO responded:
May 9, 2023
Thank you for getting back to me, Dave. I'll email you a purchase link for (4) of these balances that you can use to place an order on our website. I'm not able to add the take out clips to this link so don't forget to add your desired quantity to your cart! If you have any questions just let me know and I'd be happy to help. |