Extended-Travel Channel Balance Quote

Quick Learner
Channel length is 25-5/8" on the metal part
Stamp is 25 4 PB BSI
Please can I have 1 set (two balances)
5 user uploaded images
14 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thanks for reaching out to us. We're happy to help with this. What you have here isn't a part of our stock catalog but we can still help via custom order. Can you show us a photo of the metal clip attached at the end of the cord? Once we have that, we can get the ball rolling. 

Home Owner from British Columbia
Thanks so much for your help! Please see attached addition photos, hopefully these help!
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

I'm afraid these photos don't show the metal hook. Below is a photo of an example but there are other designs so the best match will depend on the old one. 

metal hook
Home Owner from British Columbia
Hello, sorry about that, please see attached some more photos I took earlier today. Thank you for your help!
Emily
Emily from SWISCO
SWISCO
Expert

Hmm, it looks like your photos didn't come through. Can you try re-uploading them again for me? I'm sorry about that. 

Home Owner from British Columbia
Sorry trying again!
Home Owner from British Columbia
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Emily
Emily from SWISCO
SWISCO
Expert

Hmm, it seems our part identifier is having a glitch. I'm very sorry for the inconvenience; could you email your photos to help@swisco.com with the D349572 reference number? I'll do my best to assist once we get those photos! 

Home Owner from British Columbia
Thanks Emily, sorry about that, not sure why the photos aren't uploading. I just sent them in an email as instructed. Appreciate your help!
 
Home Owner from British Columbia
Here are some of the photos.  
5 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

No worries, our part identifier seemed to be having a hiccup! Thank you for these photos. I'm going to email you a purchase link and price quote for (2) balances that you can use to place an order on our website. 

Do you need the top sash guide in your first two photos here? If so, we'll need to see one removed from the window sash.

Let me know if you have any questions!

Home Owner from British Columbia
Thank you so much for the help and quote! I've placed the order on line.
How long do you think it will take to produce and then ship?
Thanks!
Samuel
Emily
Emily from SWISCO
SWISCO
Expert

I'm happy I could help! All "Express Delivery" orders are shipped out the next business day. Regular shipping orders take approximately 2-3 business days to be processed and shipped out. I hope this helps!

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