Gorell Sliding Rollers are Going Bad

Home Owner from Lakeville, Minnesota
Hi, I have a gorell sliding door and I believe the rollers are going bad. All of a sudden it is hard to open and close even after I sprayed lube on the track. I have a bunch of numbers off a tag upper part of the door. No mention of serial number just all these numbers.

01296/012 0962 1
G6002 70 3/4
79 1/2 PR3685 7/2


I WAS WONDERING IF I COULD GET REPLACEMENT ROLLERS FOR THE BOTTOM OF THIS DOOR
Regards
Ken
2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hello, Ken. Thanks for your patience during this busy season. It is very possible that we have the rollers you need, but that code you gave me doesn't tell me what they might be. The only way we can help is if you remove the rollers from the door ahead of time.

If that's something you're willing to do, then please make sure that we can see a clear picture of the back end, top, and side. It would also be a huge help if you could measure it and write out what you get.

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