Tom from SWISCO responded:
October 3, 2019
Thanks for posting, Peter. I'm afraid the marking on your glass doesn't tell us what rollers you have on your door. There won't be any marking or sticker on your door that will tell us that, unfortunately. The only way to identify the proper replacement is to remove the old roller assembly in its entirety and show us a photo of it. Knowing its dimensions will also be a huge help. I know removing a patio glass door is a big project, and the prospect of having to do it twice (once to ID, a second time to replace) isn't ideal, but there is no other way. I hope you understand. If you are able to get those photos to us, I will do my best to match up a good replacement. You may also find the video below to be helpful. |