Hail damage to jalousy windows

A friend from West Chester, PA 19382 says:
Hail broke through the plastic parts that hold the glass in the windows. Please let me know if you need more pictures and I will get them. This happened on my mother's home; I do not know much about windows so I really need your help.


Linda J
User submitted photos of a glazing bead.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Linda. Start by looking at our 55-001 glazing and let me know if this is a match. You should confirm that the shape and dimensions are the same, though. It's hard to tell based on these pictures.
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