Help finding balance parts for my window

A quick learner from AZ says:
I have a 22 inch wide by 29 1/2 master view window that I need the balance parts for but I think one side is missing a bracket for the shoe to mount to. Can you tell me what I need and how it goes b/c it's apart and I don't know how it goes together as well as missing a bracket I think. Also the balance length is 29 inch 3/8 diameter and a green tip. What can I use as a retro fit if necessary
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Paul from SWISCO responded:

Thanks for writing in. How were you able to remove your sash? To be honest, most sashes using this type of balance system aren't removable. Since you were able to remove it, however, we can suggest the 17-010 balance bracket to replace your old bracket, which is no longer available. You will also need to replace the 3/8" Spiral Balance with our S400-29 with a Green Tip option.

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