Bob from SWISCO responded:
August 28, 2019
Thanks for writing in. If you can't keep the window open on its own, then most likely you have to replace the channel balances. We can help you do this, but we'll need to see the balances out of the window, with pictures of the attachments at either side of the balance. From there, we'll try and narrow down what you need. If you need help removing these tilt window channel balances, see the video below. |