Hi both 3/4 inch springs are broken

A home owner from monroe ct. says:
certainteed vinyl single hung window, both springs have snapped leaving half in the channel housing and the other half on the round bushing, spring is 3/4 inch wide.

thanks for any help, Pete
User submitted photos of window hardware.
A home owner from monroe ct. says:
I forgot....are any tool available that are needed to remove the main part from the window channel ? thanks again, Pete
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Tom from SWISCO responded:
Thank you for posting. The pivot shoe looks a lot like our 15-155. Check it out and let me know if you agree. If so, then you may also want to consider our Series 170 spring. You do not need a special too to install this hardware. Check out the video below.
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