How do I determine the size of the balance I need?

A landlord from Charlotte, NC says:
How do I determine the size of balance needed? Do I need to measure the window, size of the current balance, something else?
Profile picture of Paul Sr.
Paul Sr. from SWISCO responded:
You need to measure the original balance to determine the size of the replacement you will need. Measure the balance exactly how you see the balance measured in the product picture.
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