How many turns for spiral balance adjustment?

A home owner from new mexico says:
When starting to adjust a new spiral balance on a sash window how many turns to the right is a good figure to start with?
Profile picture of Paul
Paul from SWISCO responded:
First, with your finger, pull the spiral a few inches from the colored tip. Then, with your charging tool, give it three full turns. Three turns should do it; if not, give it one more turn, but no more than five turns. Be sure to keep your turns balanced, same number on each side.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at