I need 4 new privets

A home owner from East Brunswick, New Jersey says:
I have not taken the pĂ­vot out of the frame yet, any suggestions on how ?thank you so much.
Betty
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Emily from SWISCO responded:

Hi, Betty.

You'll need to remove your pivot shoe to confirm, but check out our 15-177 pivot shoe which works with the Series 152 coil springs. Look over our dimensions and compare them to your current hardware to see if this matches up for what you need.

Have you seen our videos below on how to remove pivot shoes? Let me know if this helps.

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
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