Tom from SWISCO responded:
March 26, 2020
I'm afraid I can't tell much from these photos. Would it be possible to see an undamaged version of your latch removed from the window? To do that, I believe you'll have to snap off the cover that runs along the top of the sash. Would you also happen to know who made your window? That would be a huge help. Thank you! |
Tom from SWISCO responded:
March 27, 2020
That's okay, it's best not to force it. There may be something else holding it in, but it's a little tough to say since it varies from window to window. Some windows have a screw holding that cover in place, while others just snap on without any screw to speak of. It's one of those things I can't really confirm without being there in person so that I can mess around with it. If I had to guess as to what the best latch would be, then I would guess our 26-133 and 26-132. I'm not 100% sure of course but I think these parts are still worth considering. You will eventually have to remove that cap to confirm or even just work on the replacement, though. If that's not possible, or if you don't think you can remove it without breaking it, then we do have a little cheat that you could consider. That would be substituting your latches for a surface-mount latch. The video below should clarify what I mean. It takes a little more work, but it's basically a surefire fix for windows like this. |
Tom from SWISCO responded:
March 27, 2020
Sounds good to me! I agree, that tends to be the better option to choose. Internal tilt latches can be a pain to deal with. If you run into any issues, or if you had any questions, please let us know. We're always here to help. |
Hi Tom,
Got the new 26-320 latches. Thanks. That was quick. Quick question though...I assumed they would come with the appropriate screws which I now see they do not. Can you recommend a type and size I should use?
Ger
Tom from SWISCO responded:
March 30, 2020
Sure thing! For the 26-320 that you purchased, we usually recommend a #8 x 3/4" screw. However, you have to be very careful when it comes to picking the right length. You don't want to drill too deep and accidentally hit the glass. Shallower may be better, within reason. |