Is it the 2660 option?

Quick Learner
The window sash balance is 27 inch long, half inch wide and it has a stamp 26-6
3 user uploaded images
5 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hello! What you have here is an extended travel channel balance. This is a special designed named for its extra-long cord, though there are numerous other differences between this and other, more standard balances. 

We can supply this but it will have to be a custom order since it's not a stock item. In order to proceed further, I will need you to remove an undamaged version of this balance and show me a clear picture of the metal clip that was at the end of the cord. That appears to be missing from the balance in your current photos, but it is an essential detail and we can't move forward without it.

I would also like you to tell me how many of these you needed, altogether.

Finally, I recommend double checking the length of the metal channel. It should be 26-5/8", not 27".

Once I have that information all together I will email you a purchase link and price quote that you can use to place an order on our site.

Home Owner from California
You are right
it is 26-5/8 inch stamp 26-6 (I need six of them)
I also need 28-5/8 inch stamp 28-6 ( I need two of them )
I also need 28-5/8 inch stamp 28-3 ( I need four of them )

Mine like another homeowner from California that you helped earlier last month

Kindly send me the price link to my email
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for confirming! It looks like you've submitted photos of another customer's discussion from earlier this summer. I am happy to make you a new balance based on this person's configuration, but I highly recommend verifying that your balance is the same. These are non-refundable, so if it ends up being different then there is nothing that we can do. 

In the meantime I'll check on the availability of these three sizes and get back to you ASAP with a price quote, which I will email to you directly.

Tom
Tom from SWISCO
SWISCO
Expert

Okay, we're good to go on our end. What I'll do now is email you three purchase links, one for each size and in the quantities requested. You can use those purchase links to add the balances to your cart, which will allow you to checkout with everything all at once.

Reply to Thread
Current Photos: