JeldWen casement window crank

Home Owner from Tama, IA. 52339
Jun 6, 2023 7:00 pm

I have a Jeld Wen casement window that has an inoperable crank. The crank freely spins . The gears do not connect. The crank mechanism has a stamp reading Pat # 48040.075. That is the only ID information I can find when I removed the sash.

Would someone please call me 

Thank you, Daryl 

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1 user uploaded images
9 Replies
Lauren
Lauren from SWISCO
Jun 8, 2023 10:34 am
SWISCO
EXPERT

Hi Daryl, thank you for posting,

Unfortunately we are not available through phone for the part identifier. 

To further review, we will need to see the window open where we can see a bird's eye view of the arm attachment(s). From there we can narrow down our selection to determine the best fit. Thank you!  

Home Owner from Tama, IA. 52339
Jun 10, 2023 11:35 am

Hopefully the photos will be sufficient. Than you so much. Daryl 

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3 user uploaded images
Lauren
Lauren from SWISCO
Jun 12, 2023 8:10 am
SWISCO
EXPERT

Thank you for the additional pictures,

Please start by reviewing the overall style and dimensions of the 39-216 and 39-217 operators to see how they compare to your original. Let us know what you think and if you have any additional questions! 

Home Owner from Tama, IA. 52339
Jun 12, 2023 8:33 am

Thank you for your reply. I'll check the measurements later today & confirm my option(s). I will let you know the result.

Daryl 

Lauren
Lauren from SWISCO
Jun 12, 2023 12:29 pm
SWISCO
EXPERT

Great thank you! 

Home Owner from Tama, IA. 52339
Jun 12, 2023 5:18 pm
Correct on the 39-217. Let me know how to place the order. Gladly by credit card when the time comes.
This is a great find! The lumber yard estimate was $3,200 for the replacement!
Thank you, Daryl
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1 user uploaded images
Lauren
Lauren from SWISCO
Jun 13, 2023 7:49 am
SWISCO
EXPERT

Hi Daryl,

Orders can be placed directly online by adding the item to your cart from the product page or by calling us at (888) 991-1929 to assist with an order. Please let me know if you have any additional questions! 

Home Owner from Tama, IA. 52339
Jun 23, 2023 7:42 pm

Lauren, the crank mounted perfectly. Thank you for your expertise! Daryl 

Lauren
Lauren from SWISCO
Jun 26, 2023 7:54 am
SWISCO
EXPERT

No problem! Happy to hear that we could assist with your repair. Please let us know if you have any future hardware questions. 

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