Kinco tilt out window balances

A handy person from Jacksonville, FL says:
I have Kinco tilt out windows which have balances #2820 and #2840. These are mounted in the top portion of the window and have sash stop clips but no other clips I can see. Can you please tell me how to remove these (are they simply a friction fit and pried out once the sash clip is removed?) and if replacement balances are available and their price. Many thanks!
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Dave Sr. from SWISCO responded:
For Series 750 removal: First, un-clip the bottom 15-112, shoe, from the 15-109, pivot. Then you will be able to push the balance out of the 19-029 or 19-030, upper S-clip, holding it in.
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