Lower track replacement

Home Owner from Chicago
Aug 21, 2023 11:19 pm
Our contractor accidentally tossed the lower track for our bi-fold doors. Help!
PXL_20230821_233506270 PXL_20230821_233518304 PXL_20230821_233513711
3 user uploaded images
5 Replies
Paul
Paul from SWISCO
Aug 22, 2023 3:31 pm
SWISCO
EXPERT

Hello,

We'd be happy to look into this for you but we would need you to open the doors and show us the back to get a better view of the pins. It would also help to see a clear photo of the holes that the pins go through. Thank you. 

Home Owner from Chicago
Aug 22, 2023 7:52 pm
Hi! Do you mean the holes on the upper track? Because as I mentioned the lower track is gone.
Paul
Paul from SWISCO
Aug 23, 2023 8:45 am
SWISCO
EXPERT

No, we're referring to the back of the door panels shown in your photos so that we can see the rest of your pins, which are only partially visible in your photos. We would need to see the entire part and get an idea of how it installs to determine if we carry any compatible parts. 

Home Owner from Chicago
Aug 24, 2023 7:03 pm
Here are pictures of the back, top, bottom and remaining upper track.
PXL_20230824_225959855 PXL_20230824_230004090 PXL_20230824_230017801 16929181776421671500533313537652
4 user uploaded images
Paul
Paul from SWISCO
Aug 25, 2023 1:00 pm
SWISCO
EXPERT

Thanks for getting back to us. We've related a few bi-fold pins on this page for you to review if any of the originals are broken. As for the tracks, see the 21-401, 21-402, 21-403, and 21-404 tracks depending on the length that you require.

Dimensions of the bifold track.
Dimensions of the bifold track.

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