Hi Casey,
More questions...
All of the windows are missing what seems to be some type of a "Thumb latch" on the top and bottom sash that would assist in disengaging the internal latches without needing to use a small screwdriver. Is that correct and if so do you have those parts?
As for the "balances", I have several different size windows which are going to require different balances, which I have all the sizes and colors identified (i.e. 23" Red
S600, 19" Blue
S600, 25" Black
S600 etc.). Do yo sell balances by the piece or by the case? If by the case, how many to the case?