MW Window

A quick learner from Mount Joy,Pa. says:
Hi...I was told by MW windows to contact you folks to see if you have a replacement balance asm for my windows.Both balances broke & my window will no longer remain up. The windows are MW Twinseal and the chord which comes out of the assembly attached to the top of the sash by a clip that resembles a picture hangar. Well this clip broke and MW says they no longer have this particular type of asm. The windows are only 10 yrs.old. I looked at the balance assemblies on your website but didn't see any that attached at the the top like mine do. If there's some other info I can provide you with please let me know. Thanks!

From what I can see the inside looks like a block& tackle type setup that is attached to a heavy coil spring. It looks like your S795 except the top of yours has a peice of metal attached to the chord with a hole through it ware mine has the hook. The only number I can find on the balance is 26C. My sash measurements are 35 1/4 wide by 28 tall.
channel balance
Profile picture of Mike
Mike from SWISCO responded:
We will need to see more photos of the balance in order to identify it. If you can, please submit a photo of the top and bottom of the balance.
A quick learner from Mount Joy, Pa. says:

My balances are definitely 26" and look identical to your S795 at the shoe end but the string at the top has a metal hook on the end instead of the end shown in your picture. The metal hook goes into a slot in the frame at the top.

balance fittings
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Please take a look at the Swisco 62-105 Heavy Duty Pointed Hook. If the metal hook you mention matches the Swisco 62-105, we may be able to make a custom balance for your application.
A quick learner from Mount Joy,Pa. says:
I don't know if it makes any difference or not but my hook looks the same as 62-105 except the bottom of the hook where the hole is for the chord is bent at a 90deg angle. I assume this is because they want the chord to be paralell with the frame instead at an angle.
Profile picture of Mike
Mike from SWISCO responded:
Sorry, we are not sure. We are going to need to see a picture of your hook to make a decision.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at