Mastic windows

A quick learner from 05301 says:
October 23, 2019
The thumb latches and tabs that hold the top of the lower tilt-in sash in the track when it is raised are broken. This allows the window to fall in when it is raised. Can these latches and tabs be replaced?
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Casey from SWISCO responded:
October 28, 2019

Hello,

I'm afraid we don't have an exact match for this latch. To be honest, you may be better off substituting with a surface mount tilt latch. These are different than the others in that they just screw on. We have a video tutorial that shows how we do this. We find it to be an easier solution for sashes like yours. Let me know what you think!
A quick learner from 05301 says:
October 28, 2019
Thank you!
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