Milgard series 3510 casement Egress - broken plastic covers

A handy person from Redwood City, CA says:
Many are cracked, one fell down today.
What is the name of this part? Can it be purchased?
These windows were installed in 2011.
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Tom from SWISCO responded:

Hey there, thanks for reaching out to us. Looks like you need a guide for a tie bar. See our 39-265. I think this might be what you want but look it over and let me know what you think.

Detail of 39-265
Detail of 39-265

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