Milgard window spring is stuck

Home Owner
We have a stuck spring on our balancer for a Millard window. How can we unstuck it or do we need to be purchase a new balancer? Our windows are 43 years old and the number on ours read 26 5 EV CMC 2. Can't find a replacement balancer with that number. Our window measurements are 38 7/8 H and 35 W.
Can you help us with this?
2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for reaching out to us. Can you go into more detail as to how your balance is stuck? There could be a million different ways it's suck and I will need more information to come up with a solution for you. Pictures may help give me a better idea of what you're dealing with.

As for the balance itself, I'm not sure what you have, unfortunately. There are many different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring. The video below will go into more detail as to how channel balances can be properly identified.

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