Mobile home operator not working properly

A home owner from Pownal, VT. says:
July 21, 2019
feels like gears inside are stripped
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Tom from SWISCO responded:
July 26, 2019

Hello,

Take a look at our 39-162 operator that looks like a close match to the part in your pictures. Carefully review the dimensions on our product page to compare to your operate and make sure that this will work for you. Thank you!
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