Mortise lock doesn't reach

A quick learner from Daytona Beach, FL says:
My handyman just attempted to install my new door lock 82-073 and 82-218. The piece that comes out of the key lock side that slips into the center locking lever piece is too short and will not go far enough to engage. Please send another set that will work.
Thank you
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Dave Sr. from SWISCO responded:
How thick is your door? The 82-073 is made for doors that are 1-3/8" thick. If yours is thicker, that would explain why it didn't work.

Regardless, see our 82-310 key lock. This comes with a long tail that you can cut down to the proper size. Let me know what you think.
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