NON-TILT WINDOW CHANNEL BALANCES

A quick learner from Orange County, California says:
October 13, 2020
Hi,
I wonder if you can help me find a right channel balance for my windows.
The window weights are about 18 lbf & 24 lbf.
The sag size as about 23" and the channel width is about 5/8".
Thank you,
Regards.
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Tom from SWISCO responded:
October 16, 2020

Unfortunately, it's not possible to ID a channel balance replacement without seeing the original. Do you still have one on hand? If so, I need to see its top end, bottom end, and stamp. The video below will go into more detail.
A quick learner from Orange County, California says:
October 16, 2020
Hi Tom,
This is the code I found on the spring.
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Tom from SWISCO responded:
October 16, 2020

The code alone is not sufficient. I highly recommend watching the video I posted above so that you can get an idea of exactly what information we need to help.
A quick learner from Orange County, California says:
October 16, 2020

Tom, sorry for the misunderstanding. Please review the attached files.

Channel Length is 24"

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Tom from SWISCO responded:
October 19, 2020

Thank you, these pictures are perfect. You have either our S380-24 or S385-24. The only difference between them is the size of the bottom fitting, which is indicated on their respective store pages. You'll need to measure your bottom fitting to confirm which one is the better match.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from Orange County, California says:
October 19, 2020
Thank you Tom.
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