Quick Learner from Seattle wa
Nov 2, 2023 12:06 am
I can't find the correct shoe for this. I think you sell the 19-004 which looks similar to the top of mine. I cannot find this sash guide anywhere.
![processed-14911F98-5335-43DC-AFD7-4D779C7F1F3B-618](images/pictures/2023/11/716430.jpg)
![processed-4F1D1458-495D-4C42-A7D9-F544926AA3EF-876](images/pictures/2023/11/716429.jpg)
![processed-85DAA6F7-7167-415F-9D47-2EE43A53A6B4-13D](images/pictures/2023/11/716428.jpg)
![processed-DE82999D-A493-4B4C-8985-BD50F75659E8-3C0](images/pictures/2023/11/716427.jpg)
4 user uploaded images
1 Replies
Thanks for writing in! Your channel balance will need to be a custom assembly. It has the 19-038 Weathervane Top Fitting and the 15-193 Bottom Fitting. Unfortunately, the compatible top sash guide has been discontinued and is no longer available.
I've forwarded a separate email with the link quoting (2) of the requested balances. There is an order minimum of (2) balances per custom balance. Please let me know if you would like a higher quantity of balances and I will be more than happy to update the quote for you.
Be sure to check your spam/junk folder for the email if you do not find it in your primary inbox.
Feel free to reach out with any questions you may have.