Need help identifying a channel balance

A handy person from Layton, UT says:
I ordered a S350-33 : 33" Series 350 Channel Balance. The balance top was fine, but I had to trim the balance shoe to fit because it was too deep I cant seem to find a good match to replace one of the same type. Can I special order or do we need to buy individual parts and assemble it myself? It looks like I need a 19-002 top and a 15-005 balance shoe. The channel is 1/2"
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hello! We can custom make a channel balance with a 15-005 shoe for you, yes. Can you just tell me how many you need? Can you also confirm that you need the same length and option (33" long, 3240)? Thanks!
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)