Need help/ window balance

Home Owner from Oceanside, Ca

The channel width is 9/16

The channel height looks to be 9/16 also

The overall length is 16 3/4

Stupid question, but I'll need 2 right?

Do I need any other parts? The one balance is all I have.

Thanks very much for your help!! Tom

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Quick Learner from Oceanside, CA
I only can find one balance. When we bought the house the window pretty much fell out of the track. The lock mechanism is stuck. Thanks for any help you can give me.
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Tom
Tom from SWISCO
SWISCO
Expert

Hello, Tom. Thanks for your photos. Based on what I see here, you have either our Series 380 or Series 385, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Also note that when determining length, you only want to measure the metal channel. Do not include the nylon fittings in that measurement.

Lastly, you will need 1 per side, yes. They also need to be identical. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
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