Need match replacement part

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Contractor from Frederick

Apr 28, 2021 6:29 pm

Need replacement

4 user uploaded images

8 Replies

Casey from SWISCO

Apr 29, 2021 12:38 pm

Hello,

You have a discontinued Capitol window. We can provide the balances that you need but they will need to be custom-made 28" balance channels with the 19-024 top fitting and 15-095 bottom fitting. The spring weight will be (2730).

We'll just need to know how many balances you need to get an order link and price quote together for you, with the minimum order being two. Thank you!

Contractor from Frederick

Apr 29, 2021 3:07 pm

Thank you! I would like to order 4 balance channels

Casey from SWISCO

Apr 30, 2021 8:23 am

Great, we just sent over your order link and price quote. Let us know if you need anything else!

Contractor from Frederick

Apr 30, 2021 6:06 pm

I got order link and price quote done. I am curious your manufacturer will put top and bottom fitting together on channel balance as ready assembled ?

Casey from SWISCO

May 3, 2021 8:20 am

Yes, our balances come with the necessary fittings already attached and ready for installation.

Contractor from Frederick

May 3, 2021 9:02 am

Awesome! I think you are the best salesperson I ever experienced in my lifetime Thank you so much!!

Casey from SWISCO

May 3, 2021 10:03 am

Thank you so much. We appreciate your business and please don't hesitate to reach out with any other questions you may have.