Need parts for non tilt window

A home owner from Jackson, MO says:
July 27, 2018

Hello,

these are the parts for my window which is a late 70's aluminum non tilt window. It has a 19 inch spiral balance with a white tip. The sash stop is 2 7/8 inches long. The other parts are broken except for the metal part. please help. 

Is there a way for me to identify the manufacturer of my window?

Scott E.

Profile picture of Tom
Tom from SWISCO responded:
August 2, 2018

Looks like you do have a very old non tilt window. We believe you have our an 18-144 top sash guide, nylon 15-009 balance shoe, and 17-009 bracket. I'm afraid we cannot replace the window stop. 

Let me know if you have any questions.
Spiral Balance Shoe
Spiral Balance Shoe
15-009
$2.07
Spiral Balance Charging Tool for Non-tilt Windows
Spiral Balance Charging Tool for Non-tilt Windows
75-005
$12.10
Top Sash Guide
Top Sash Guide
18-144
$2.66
How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.