Need sash balance

Thanks for posting. I've received your picture, but I'm afraid it does not tell me what balance you have. Seeing the numbers printed on the balance box itself is the best way to identify a match, but we understand if you don't want to undertake this project just yet. The only other method is to give us the width and height of the visible glass for the sash that needs to be replaced. Please note that this method isn't the most reliable, and so we cannot guarantee that any suggestion we make will work.

I'm sorry we can't offer an easier method. They definitely did not design these windows with the idea that replacing the balances would be easy, likely because they'd rather you just replace the whole window.

Thanks for getting back to us. I'm afraid that stamp doesn't tell us what you have. There should be other stamps printed on the box surface, and we will need to see each one. If you take pictures of each stamp, we will be better able to find what you need.

Can you confirm that the 49-1/4" measurement is just for the glass for one sash? That is very high.