Non removable lower sash

A home owner from Fort Meade,fl says:
How do I remove the balances when the lower sash will not come out?
older aluminum windows I cannot see a manufactuers name or number.
Blances have a number 2420 stamped on the bottom of them


A home owner from Fort Meade,fl says:
My mistake I finally got the lower sash to come out. I do not think they have ever been removed. Very difficult. Now I can make sure to order the correct balances from you.
Thanks for website very informative and kept me going in the right direction.

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Tom from SWISCO responded:
Hey, Tony! Glad you were able to figure it out. If you need anything else, please let me know, I would be happy to help.
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