Octagon Operator

A professional from New Jersey says:
Looking for an octagon operator that looks just like your part#: 39-020, but the arm is too long. I need max 7", would you have it? Thank you
User submitted photos of a window operator.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Thanks for contacting us. I'm not sure if we can supply this exact operator. Octagonal window hardware is difficult for us to find. Could you possibly swap arms from your old operator to the 39-020? Another possibility is our 39-254 operator (compatible with the 39-114L handle), which has a 7-1/2" long arm, but you would also need a 39-505 track. You would also need to install the 39-254 mounting base under the sill cover, which can present a whole bunch of issues. You might need a contractor to make up a new sill cover for you, since the one you have probably doesn't match the 39-254.
A quick learner says:
Swap the arm seems to be a good possibility. Thank you for your help.
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