Older Tilt latch

A quick learner from Milwaukee, WI says:
I have two broken tilt latches from older windows that I believe are your parts number 26-195 and 26-196?

Are there replacements for these?
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Paul Sr. from SWISCO responded:
Not sure what part numbers 195 and 196 are but you may be looking for 26-195 and 26-196. Take a look at the product pictures to confirm these are the tilt latches you need.
A home owner says:
I replaced the shoes on my tilt windows and the window still will not stay up. Open it and it slides right back down. What am I doing wrong?
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Donna from SWISCO responded:
After installing the pivot shoes, you will need to add tension to the balance and then plug it in. See the following guide:
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