Home Owner from Boston, MA
Jul 22, 2010 4:05 pm
I received my order today.
I installed the pair of S600-16 blue-tip spiral balances, charged them with the tool, and reinstalled the window sash.
One spiral balancer jams. I can pull it down to closed but when I try to raise the window it goes fine for about 3 inches (hurray - it was broken springs on the old balancers) and then jams up. The spiral piece will not go back into the tube. This causes the assembly to bow out as I lift the window.
When I remove the sash and it's not under stress it does go in, not sure if it's smoothly enough.
Did I damage it in installation? Was it defective? Can I repair it? Must I order another balancer?
Its spring itself still works fine.
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