Ordering window tilt spiral with clip

A handy person from Katy,tx says:

Spiral is 29" and 3/8 thickness tube with clip on the end. I think the clip is cat no. FS34A..it doesn't have a end on it but other end has white plastic.

We need 8 spirals.

Joe

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Bob from SWISCO responded:

Hi Joe. We'd be happy to replace these spiral balances for you, but they'll have to be custom made due to their unique design. I need just a couple more pieces of information to get this started for you. First, can you tell us the length of the inner spiral rod? This should be 1" or 2" longer than the outer tube. Second, can you give the exact weight of the window sash (assuming the sashes of all 4 windows are the same size; if not, I'll need each precise weight separately)? From there, we'll get this going for you. Thanks.

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