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Dave Sr. from SWISCO responded:
July 19, 2021
Hello there. When measuring the spindle length you should Not depress the lock button. Just place the outside handle with the spindle on the door. Line up the spindle through the center hole and put it through the hole with out pressing the lock button. Then you would mark you spindle to get the correct length. In the video it does tell you not to depress the button only to place the handle on the door. |