Part that holds pivot bar is broken

A quick learner says:
I purchased this pivot bar but the right side of may window has a broken part and there is nothing to screw the part into like there is on the left side? It appears that there is a plastic part inside that is broken out? A holder of some sort? Can you help me?
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Tom from SWISCO responded:
Thank you for posting! Could I see a few pictures? That will help us decide what you need to do. I'd like to see the side that's broken and the side that's whole, for comparison.
A quick learner says:
Here are the pictures.
User submitted picture of window hardware on window frame.
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Paul from SWISCO responded:
It's hard to make out from these pictures, but could you possibly have something like our 26-382?
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