Pella casement window parts

A handy person from philadelphia, pa says:
Looking for slide rollers (part name?) for Pella casement windows that are probably 30 years old. The windows are wood with a vinyl clad exterior. This part slides along with top and bottom window sash when you crank the window open. Any help is appreciated.
Pella casement parts
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Tom from SWISCO responded:
That roller is part of a Pella hinge set. Which hinge set you have, however, is another matter. There is a lot that goes into identifying these, since there are so many different varieties. I've made a list of possible replacement hinge sets on the right side of this page for you to consider. Look over our pictures, dimensions, and information to confirm the best match.
A handy person from freeport, me says:

looking for help accessing slide roller mentioned in question to you on 4/26/2017. pella casement window. is it possible to purchase the bracket-roller assembly only, or is it necessary to buy the complete hinge assembly? unit is about 35 years old; hinge on right when viewed from outside. it looks to me that the sash must be removed to do this repair.

thanks,

hal

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Tom from SWISCO responded:

Hello, Hal. Unfortunately, the individual components of these hinges are not sold separately. We can only sell the complete set.

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