Pella weatherstripping
Home Owner from Verona, NJ 07044
Dec 11, 2020 9:15 am
This is weatherstripping between screen and door of Pella patio door installed in 1985. I have been trying to deal with pella customer service since August. One mistake after another. Repairman came in November with the wrong part even though I sent pictures. They gave up and are refunding what I paid for the part that they now, after 4 months, say they can't get weatherstripping that will fit my door. Please let me know if you have any info on this. Thank you.
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2 Replies
Tom from SWISCO
Dec 15, 2020 9:43 am
We may be able to help, but I need a bit more info about the wool pile in question. Can you measure it as carefully as you can and tell me the width of the base and height of the pile? Please be as precise as possible. I'll then check to see if anything in our inventory matches.