Pella window lock mechanism

Quick Learner from Arlington Heights, IL

Aug 3, 2023 6:36 pm

Broken Pella window lock mechanism. It is an old window, I haven't been able to find the part yet.
Any help will be greatly appreciated!

1 user uploaded image

5 Replies

Casey from SWISCO

Aug 4, 2023 1:34 pm

Hello,

Unfortunately, we do not carry the hook shown in your photo but it seems like it is most likely part of a larger lock assembly. If so, we would need to see the rest of the assembly to confirm if we carry a possible replacement. Thank you.

Quick Learner from Arlington Heights, IL

Aug 5, 2023 9:52 am

Hi
Thanks for getting back to me
I am attaching some pics of the lock assembly, the window operator and the part that is broken
Your help is greatly appreciated

Cristian

4 user uploaded images

Casey from SWISCO

Aug 7, 2023 9:36 am

Thanks for getting back to us. Unfortunately, we do not carry a replacement for the latch hook shown in your photos, although the locking handles resemble the 38-274 and 38-275. These handles are used with the 38-284 strike.

In this case, your best bet would be to reach out to Pella directly. I'm sorry that we won't be able to assist with this part of your repair but please let us know if you have any other hardware questions. Thanks for posting.

Quick Learner from Arlington Heights, IL

Aug 7, 2023 7:05 pm

Thanks, I will contact Pella directly

Cristian