Pivot Shoe

A from Middlsex, NJ says:
October 6, 2018
I purchased the 15-120 pivot shoe but it was too thick and too wide to fit into the opening of the existing shoe. I'd prefer locking if available. It wasn't off by a lot but it was enough that even if i got it into the channel i doubt it would of moved at all.
Profile picture of Tom
Tom from SWISCO responded:
October 12, 2018

You mentioned that our 15-120 was too large for your opening, but you didn't mention what size you needed instead. Can you give me the exact width and thickness of your old shoe? That will help us determine what you need.
Pivot Shoe, 3/4" Thick
Pivot Shoe, 3/4" Thick
15-120
$5.90
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.