Hello,
I have a window that needs 2 new channel balances. The length of the metal part is 28 inches. There is a stamp on my old one with some numbers that are hard to see (see pic)... but it does say AO Caldwell after the numbers. Thank you for your help. Gary
Please identify Channel Balance

Quick Learner from Temecula, CA. USA
Jul 14, 2022 3:41 pm
5 user uploaded images
2 Replies

Tom from SWISCO
Jul 20, 2022 11:05 am


Thanks for your photos. Based on what I see here, you have either our S380-28 or S385-28, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.