Pulte windows circa late 1990s

A quick learner from North Carolina says:
September 15, 2020
Not only am I unsure of who manufactured their windows, but the allusive manufacturer also seems to want to keep the owner from replacing the shoe. There is no cutout along the track, no cover for a cutout, and the track is pretty well in place. I doubt it would budge (to put in a new shoe) without causing some type of damage.

Any ideas?
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Tom from SWISCO responded:
September 18, 2020

If your window does not currently have a cutout, then you will need to make one. We have a video that explains how this can be done, I think it will be helpful to you.

The only other option is to buy a pair of jamb spreaders, but those can be expensive. That turns a $4 project into a $100 one. If you don't plan on repairing a ton of different windows, then that may not be an expense you want.
A quick learner from North Carolina says:
September 18, 2020
I think I'll opt for creating a cutout; the slides are pretty stout.

Based on the color of the shoe, can you make a recommendation on the replacement parts?
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Tom from SWISCO responded:
September 18, 2020

No, the color doesn't tell us much. If you were to tell me how thick it is, though, then I'm very confident I can make an accurate match.
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