Replacement Parts

Hope you can help!!



Hello! We can definitely help. The part you need is called a pivot shoe. Like your repair guy said, though, there are a ton of different sizes, and I don't know what yours is. I don't know why he didn't just measure it for you while he looked at it, that would have answered all your questions right then and there.
Either way, we can help but we will need you to tell me the exact width and thickness of the original. This will necessitate that you remove it from the track ahead of time. The width is almost certainly going to be 1-1/4", but it's a good idea to check just in case. The thickness could be anything, though. We will need that to ensure that the part we recommend will fit in the track properly.