Replacement Window Balancer Needed (Custom)
Thanks for reaching out to us. Your balance is unfortunately discontinued and no longer made. We do have an alternative replacement for you, but the design is a little different. Some of the specs also seem to be out of line with yours; specifically, your length should be 27" based on the stamp, not 28". Can you double check that for me? Make sure to only measure the metal channel.
Can you also tell me how many you needed to replace altogether?
Thanks for your reply. You are correct, 27" is the overall length of the metal channel. My original measurement included the plastic end pieces. I only need (2) replacement balances. Thanks for providing a cost estimate.
Awesome! Thanks for confirming. I just emailed you a purchase link and price quote now for two balances.
I wanted to just reiterate that our balances do have a different design, specifically the shape of the bottom nylon fitting, but ours will still work. This product is officially recommended by the original manufacturer and there should be no issues despite the change in design.