Replacement catch

Handy Person
I have a similar style window. The latch handles are good, but the catches (on both sides) have the tips broken off. Do you sell a replacement catch/mechanism?
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Tom
Tom from SWISCO
SWISCO
Expert

It sounds like you need new internal tilt latches. We can definitely help, but I will need you to remove the original latches from the window and show me a picture of them separately. This will require you to remove the top cap of the sash, which snaps along the entire top of the frame.

To be honest, once you take that cap off you don't even really need to remove the tilt latch, unless there's something else obscuring it. As long as I can see as much of it as possible then I should be able to work from there.

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